trouble ahead

I've been here before. Little signs of trouble, like long empty pauses followed by more waiting. And then, instead of predictable behavior, a swift and sudden shift into something unexpected. Something dark and forbidding.

and then there's the occasional weird squealing sound when it starts up.

After months of dealing with sluggishness and the occasional blue screen I was ready for something new, clean and fast. I got a potential lemon.

I could wait for all the signs to get worse or just live with the glitches. But, like I said, I've been here before. I survived the long dark period of the Dell that Dumped Documents.

I don't want to live in Unreliable Laptop Land ever again. I refuse to wait on hold with technicians for hours. I won't go back to those months of asking them to repeat themselves one more time because their impenetrable accents or rapid instructions--or both. I have no interest in hearing them call me Margaret over and over and listening to them offer profuse apologies for my anger and disappointment--while doing nothing to cure either.

I'm sending this sucker back. Restocking fee be damned, I want a new one without having to go through months of my life hearing "Can you do this for me, Margaret? Will you push this button and wait?"